{"id":3684,"date":"2018-02-01T14:57:35","date_gmt":"2018-02-01T09:27:35","guid":{"rendered":"https:\/\/www.adroitte.com\/blog\/?p=3684"},"modified":"2025-11-21T10:47:17","modified_gmt":"2025-11-21T05:17:17","slug":"must-have-features-in-cab-booking-application","status":"publish","type":"post","link":"https:\/\/www.adroitte.com\/blog\/mobile-app-development\/must-have-features-in-cab-booking-application\/","title":{"rendered":"Must-Have Features for Your Cab Booking Application"},"content":{"rendered":"<p>For a rider, booking a cab, it is a simple search, select, travel, and pay. If you are planning to start an <strong>online<\/strong> cab booking business, your website and application should have certain features to give your rider a service like that.<\/p>\n<p>The <strong>on-demand taxi booking<\/strong> has been a success around the world. With a simple mobile application, all a person has to do is open the app, enter the address, look for the nearest vehicle\/taxi, and then book. Few moments, the taxi will arrive; the person will board, reach his destination, and make payments. Looks quite simple, right?<\/p>\n<p>OlaCabs, Uber, EasyTaxi, and Taxiforsure if are to join them you know what you have to do, get a website and of course a mobile application. Launching a <strong>taxi booking app<\/strong> is easy, but there are certain prime features that should not be missed. Remember, the cab booking marketplace has become a booming industry, so you don\u2019t want to fall flat as soon as you start, right?<\/p>\n<p>A cab booking app is not complete without these features, so go through each one of them before you develop one for your new business.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Essential_Features_of_an_Online_Cab_Booking_App\"><\/span>Essential Features of an Online Cab Booking App<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3685\" src=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/features-online-booking-app.jpg\" alt=\"features-online-booking-app\" width=\"500\" height=\"333\" srcset=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/features-online-booking-app.jpg 640w, https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/features-online-booking-app-300x200.jpg 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<div style=\"width: 100%;\">\n<div style=\"width: 10%; float: left;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3689\" style=\"padding: 0px 10px 10px 10px;\" src=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/sign-up-form.png\" alt=\"sign-up-form\" width=\"83\" height=\"81\" srcset=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/sign-up-form.png 83w, https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/sign-up-form-60x60.png 60w\" sizes=\"auto, (max-width: 83px) 100vw, 83px\" \/><\/div>\n<div style=\"width: 89%; float: left;\">\n<p><strong>A Simple Sign-up Form<\/strong><\/p>\n<p>Want breezy bookings? Keep the sign-up form simple and relevant. There is no much point, if you design lengthy sign-up forms with a large number of unnecessary fields, customers will not have time to fill each of them. The information in the sign-up form should ask for bare-minimum information \u2013 name, address, contact number, and email address and nothing more than that.<\/p>\n<\/div>\n<\/div>\n<div style=\"clear: both;\">&nbsp;<\/div>\n<div style=\"width: 100%;\">\n<div style=\"width: 10%; float: left;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3690\" style=\"padding: 0px 10px 10px 10px;\" src=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/user-centric.png\" alt=\"user-centric\" width=\"80\" height=\"80\" srcset=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/user-centric.png 80w, https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/user-centric-60x60.png 60w\" sizes=\"auto, (max-width: 80px) 100vw, 80px\" \/><\/div>\n<div style=\"width: 89%; float: left;\">\n<p><strong>User-Centric Booking Process<\/strong><\/p>\n<p>What after registration process? The users should be automatically taken to the main screen where they can book a taxi in few clicks. While the application is being designed your application developer should keep these points in mind.<\/p>\n<ul>\n<li><strong>Search Bar<\/strong> \u2013 Space to enter the pick-up location to book a cab.<\/li>\n<\/ul>\n<ul>\n<li><strong>GPS Feature<\/strong> \u2013 The nearest driver can easily track the location of a user with the help of GPS feature.<\/li>\n<\/ul>\n<ul>\n<li><strong>Map Integration<\/strong> \u2013 With Google Map integrated into the application, it is possible to live track the pickup and drop location, helping the customer to know the route that is being taken.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div style=\"clear: both;\">&nbsp;<\/div>\n<div style=\"width: 100%;\">\n<div style=\"width: 10%; float: left;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3691\" style=\"padding: 0px 10px 10px 10px;\" src=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/information-display.png\" alt=\"information-display\" width=\"81\" height=\"80\" srcset=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/information-display.png 81w, https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/information-display-60x60.png 60w\" sizes=\"auto, (max-width: 81px) 100vw, 81px\" \/><\/div>\n<div style=\"width: 89%; float: left;\">\n<p><strong>Information Display on Fare, Distance, and Duration<\/strong><\/p>\n<p>Users\/customers check this feature before they actually book a cab, everyone does this and it is one of the most important add-ons, the details about <strong>FARE<\/strong>, distance, and duration.<\/p>\n<p>If a customer is booking in peak hour, the charges will surge, if the details are displayed, it will be easier to make a booking or cancel if necessary. Once the booking is confirmed, users should be given the option to apply coupon code if they are eligible; a transparent booking process is what customers look for.<\/p>\n<\/div>\n<\/div>\n<div style=\"clear: both;\">&nbsp;<\/div>\n<div style=\"width: 100%;\">\n<div style=\"width: 10%; float: left;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3692\" style=\"padding: 0px 10px 10px 10px;\" src=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/push-notifications.png\" alt=\"push-notifications\" width=\"83\" height=\"82\" srcset=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/push-notifications.png 83w, https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/push-notifications-60x60.png 60w\" sizes=\"auto, (max-width: 83px) 100vw, 83px\" \/><\/div>\n<div style=\"width: 89%; float: left;\">\n<p><strong>Messaging &amp; Push-Notifications<\/strong><\/p>\n<p>As soon as a cab is booked, the user will receive notification; complete details of the cab driver, his name, contact number and the type of vehicle will be displayed.<\/p>\n<\/div>\n<\/div>\n<div style=\"clear: both;\">&nbsp;<\/div>\n<div style=\"width: 100%;\">\n<div style=\"width: 10%; float: left;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3693\" style=\"padding: 0px 10px 10px 10px;\" src=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/cab-arrival-status.png\" alt=\"cab-arrival-status\" width=\"82\" height=\"82\" srcset=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/cab-arrival-status.png 82w, https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/cab-arrival-status-60x60.png 60w\" sizes=\"auto, (max-width: 82px) 100vw, 82px\" \/><\/div>\n<div style=\"width: 89%; float: left;\">\n<p><strong>Tracking Cab Arrival Status<\/strong><\/p>\n<p>With this feature, the customer will get a real-time countdown, until pickup. Customer anytime can have a conversation with the driver and be informed about his current location.<\/p>\n<\/div>\n<\/div>\n<div style=\"clear: both;\">&nbsp;<\/div>\n<div style=\"width: 100%;\">\n<div style=\"width: 10%; float: left;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3694\" style=\"padding: 0px 10px 10px 10px;\" src=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/multi-mode-payment-options.png\" alt=\"multi-mode-payment-options\" width=\"85\" height=\"83\" srcset=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/multi-mode-payment-options.png 85w, https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/multi-mode-payment-options-60x60.png 60w\" sizes=\"auto, (max-width: 85px) 100vw, 85px\" \/><\/div>\n<div style=\"width: 89%; float: left;\">\n<p><strong>Multi-mode Payment Options<\/strong><\/p>\n<p>Your cab booking app should give riders option to pay both online and offline. Customers would definitely appreciate if your application is supporting payment systems like credit\/debit payment, wallet payment, and even cash.<\/p>\n<\/div>\n<\/div>\n<div style=\"clear: both;\">&nbsp;<\/div>\n<div style=\"width: 100%;\">\n<div style=\"width: 10%; float: left;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3695\" style=\"padding: 0px 10px 10px 10px;\" src=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/booking-history.png\" alt=\"booking-history\" width=\"81\" height=\"80\" srcset=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/booking-history.png 81w, https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/booking-history-60x60.png 60w\" sizes=\"auto, (max-width: 81px) 100vw, 81px\" \/><\/div>\n<div style=\"width: 89%; float: left;\">\n<p><strong>My Rides &amp; Booking History<\/strong><\/p>\n<p>It\u2019s easier to keep track of all the rides taken by the user. The drivers can view the list of all completed rides and the list of rides to be taken by the user under the upcoming section.<\/p>\n<\/div>\n<\/div>\n<div style=\"clear: both;\">&nbsp;<\/div>\n<div style=\"width: 100%;\">\n<div style=\"width: 10%; float: left;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3704\" style=\"padding: 0px 10px 10px 10px;\" src=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/reviews-and-ratings-1.png\" alt=\"reviews-and-ratings\" width=\"81\" height=\"83\" srcset=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/reviews-and-ratings-1.png 81w, https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2018\/02\/reviews-and-ratings-1-60x60.png 60w\" sizes=\"auto, (max-width: 81px) 100vw, 81px\" \/><\/div>\n<div style=\"width: 89%; float: left;\">\n<p><strong>Review &amp; Ratings<\/strong><\/p>\n<p>One of the best methods to improve customer service is to give users review and rating option on their journey. Business owners can easily monitor the performance and behavior of drivers and encourage them to provide customer-friendly service.<\/p>\n<\/div>\n<\/div>\n<div class=\"know-more\"><a href=\"https:\/\/www.adroitte.com\/get-a-quote\"><img decoding=\"async\" src=\"https:\/\/www.adroitte.com\/blog\/wp-content\/uploads\/2020\/09\/call-ad.png\" alt=\"call ad\"><\/a><\/div>\n<div style=\"clear: both;\">&nbsp;<\/div>\n<p>In addition to these features, there are a lot of other key areas you should focus while developing a cab booking application.<\/p>\n<ul>\n<li><strong>Platform<\/strong> \u2013 The cab booking application should be developed for three major platforms, Android and iOS, keep it mandatory.<\/li>\n<\/ul>\n<ul>\n<li><strong>Design &amp; UX\/UI<\/strong> \u2013 While designing the application UX\/UI, simplicity, clarity, transparency, speed, and intuitiveness should be given top priority.<\/li>\n<\/ul>\n<ul>\n<li><strong>Robust Admin Panel<\/strong> \u2013 Without an admin panel, it is difficult to manage a large amount of data. Drivers can have access to best navigation routes and they can easily manage app reviews and ratings.<\/li>\n<\/ul>\n<ul>\n<li><strong>Voice Commands- <\/strong>This will be something that will help you in creating a next-gen mobile app. If customers are too lazy to type, they can use voice commands to book a cab.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"The_UpShot\"><\/span><strong>The UpShot<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If you are ubernized, then create an app that is technologically enhanced and enriched with features. Apart from all these, work with committed drivers, because they are the direct point of contact with your customers and one bad ride; it will not be much time before they uninstall your app, so hire and train resources who will be committed to providing best service for the clients.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>For a rider, booking a cab, it is a simple search, select, travel, and pay. If you are planning to&#8230;<\/p>\n","protected":false},"author":1,"featured_media":3688,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[162],"tags":[406,308,233],"class_list":["post-3684","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobile-app-development","tag-booking-app","tag-cab-booking-application","tag-mobile-app"],"_links":{"self":[{"href":"https:\/\/www.adroitte.com\/blog\/wp-json\/wp\/v2\/posts\/3684","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.adroitte.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.adroitte.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.adroitte.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.adroitte.com\/blog\/wp-json\/wp\/v2\/comments?post=3684"}],"version-history":[{"count":34,"href":"https:\/\/www.adroitte.com\/blog\/wp-json\/wp\/v2\/posts\/3684\/revisions"}],"predecessor-version":[{"id":8435,"href":"https:\/\/www.adroitte.com\/blog\/wp-json\/wp\/v2\/posts\/3684\/revisions\/8435"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.adroitte.com\/blog\/wp-json\/wp\/v2\/media\/3688"}],"wp:attachment":[{"href":"https:\/\/www.adroitte.com\/blog\/wp-json\/wp\/v2\/media?parent=3684"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.adroitte.com\/blog\/wp-json\/wp\/v2\/categories?post=3684"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.adroitte.com\/blog\/wp-json\/wp\/v2\/tags?post=3684"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}