Outsourcing FAQ

Outsourcing FAQ

What is Adroitte? What does your company do?

Adroitte is a dynamic web development and digital marketing company based in Bangalore, India. We offer end-to-end outsourcing solutions ranging from branding, design, development, mobile apps, hosting, web content, website maintenance and digital marketing.

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We currently serve clients from U.S.A, U.K, Middle East and India.

What are the services you provides?

Some of our services in demand are listed below:

  • Web Design
  • Web Development
  • Content Writing
  • Search Engine Optimization
  • Web Analytics
  • Social Media Optimization
  • Hosting

What is the advantage outsourcing work with you?

When you choose Adroitte as your solutions provider you gain:

  • Quality: High quality services at half your operating costs
  • Talent : Highly skilled and experienced professionals
  • Zonal Advantage : We work while you sleep. You send us your requirements when you go to sleep and you get the job done when you wake up
  • Technology : Latest technology and software
  • Time : With Adroitte’s experienced and well equipped team you get your job done at the fastest turnaround time

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What about my data/info security when I outsource?

At Adroitte, we are committed to protecting the confidentiality of your information. We ensure that your data is at at most security through various fool proof measures:

  • Data Security : All data that we receive are secured and are provided access only to specific resources working on your project
  • Hack Security : Our computers and network are secured with the latest firewall and anti-virus softwares
  • Disaster Recovery : At Adroitte, we continuously backup your data on our secure servers. This means your project is carried out without any delay or hold in case of a software or hardware failure.
  • Network Security : Adroitte follows a strict security policy on network access and password privileges.

How qualified are your employees?

Adroitte team has a strong foundation, in-depth domain knowledge and the requisite certifications. Our staff also have great communication skills to better understand your requirements and are committed to deliver high quality solutions within stipulated time frame.

We can also recruit resources if you have any specific requirements.

Do you sign a NDA or SLA?

Yes, we do sign Non-Disclosure Agreements (NDA), Service Level Agreements (SLA) or any confidentiality agreement according to project requirements at the beginning of every project. When you entrust your projects with us, you can be assured of privacy and security of your data.

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What are the ways to pay you?

You can choose to make payments through Credit cards, PayPal account, bank transfer, cheques or Western Union Money Transfer.

What if I wish to withdraw the contract?

If you wish to terminate your contract with Adroitte, you can do so by informing us through mail at least 30 days in advance. Certain projects may require a longer notice period. For such projects, we will inform you prior to starting the project.

Do you have the infrastructure or technology to meet my requirements?

Yes, we have the latest systems and software to facilitate our experts in delivering optimal performance always.

We also have the capability to expand our infrastructure and resources quickly.

How fast can I get my work done? What’s your TAT?

Turnaround time largely depends on the nature of project. Prior to starting a project, we provide a realistic timeframe and we ensure that work is completed within the promised time.

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